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<h3 id="how-do-i-request-to-leave-my-parcel-in-a-safe-place"><strong>How do I request to leave my parcel in a safe place?</strong></h3><p>Won&apos;t be in? That&apos;s fine. Follow the courier link in your dispatch email and request for your parcel to be left in a safe place.</p>

Won't be in? That's fine. Follow the courier link in your dispatch email and request for your parcel to be left in a safe place.

How do I request to leave my parcel in a safe place?

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Where is my delivery?

My plant arrived damaged?

There are missing or incorrect items?

My tracking says delivered, but it's not there?

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Order Issues

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My code isn't working?

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Can I return a sale item?

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I want to change the billing address.

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Which payment types do you accept?

Do you offer Buy Now Pay Later?

Are there any surcharges?

How long should a refund take to reach me?

Do you offer gift receipts?

Payment

Do you offer gift cards?

How long are gift cards valid for?

Can I exchange a gift card for cash?

Can I add a gift message to my order?

How do I ensure there is no price on my gift order?

Gift Cards & Gift Notes

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How to care for my orchid in winter?

How to rebloom an orchid?

What do healthy orchid leaves look like?

Where should I place my orchid?

Plant Care Instructions

What are your items made from?

Are your items recyclable?

Materials

My leaves are wet. What should I do?

What do I do if the leaves are droopy?

How do I know if my orchid roots are healthy?

There was loose bark when my orchid arrived.

Plant Issues

When are your multi-pack orchids back on offer?

The item I want is out of stock. Can I pre-order?

How often are items restocked?

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How do I request to leave my parcel in a safe place?Updated 3 years ago

How do I request to leave my parcel in a safe place?