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<h3 id="where-do-you-ship"><strong>Where do you ship?</strong></h3><p>We deliver to all mainland UK address including Scotland and Scottish highlands. Unfortunately, we are still unable to delivery to NI.</p>

We deliver to all mainland UK address including Scotland and Scottish highlands. Unfortunately, we are still unable to delivery to NI.

Where do you ship?

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Where is my delivery?

My plant arrived damaged?

There are missing or incorrect items?

My tracking says delivered, but it's not there?

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Order Issues

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My code isn't working?

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Promotional Codes

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Do you offer refunds?

Can I return a sale item?

Returns & Exchanges

Can I change my order?

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I want to change the billing address.

Changes & Cancellations

Which payment types do you accept?

Do you offer Buy Now Pay Later?

Are there any surcharges?

How long should a refund take to reach me?

Do you offer gift receipts?

Payment

Do you offer gift cards?

How long are gift cards valid for?

Can I exchange a gift card for cash?

Can I add a gift message to my order?

How do I ensure there is no price on my gift order?

Gift Cards & Gift Notes

How do I water my orchid?

How to care for my orchid in winter?

How to rebloom an orchid?

What do healthy orchid leaves look like?

Where should I place my orchid?

Plant Care Instructions

What are your items made from?

Are your items recyclable?

Materials

My leaves are wet. What should I do?

What do I do if the leaves are droopy?

How do I know if my orchid roots are healthy?

There was loose bark when my orchid arrived.

Plant Issues

When are your multi-pack orchids back on offer?

The item I want is out of stock. Can I pre-order?

How often are items restocked?

Stock Availability

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What do loyalty program members get?

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Can I earn points?

Love Orchid Reward Club

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When did it start?

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Where do you ship?Updated 3 years ago

Where do you ship?